One of North America’s leading P&C insurance organizations with over 50+ million members reached out to Exavalu to elevate their subrogation recovery allocation process.
The manual subrogation recovery claims process created multiple challenges for our clients. It was a time-consuming process to check for types of coverages & exposures as well as previous history of claims. The delay, thanks to the time-consuming processes, impacted the revenue collection significantly. Along with these, the availability of experienced adjustors/assessors as well as the agents to process the claims resulted in increasing backlogs, which put pressure on the available adjusters.
