A large U.S. commercial lines and workers’ compensation provider runs its business across multiple policy administration systems, including Insurity alongside Guidewire. Keeping that data synchronized across systems had become a growing operational burden. As more products ran across more admin systems, gaps between them meant slower transactions, inconsistent policy information, and manual reconciliation, a drag on service and a source of risk.
The provider partnered with Exavalu to make account and policy data synchronize in real time across the enterprise, so a change in one system is reflected wherever it’s needed, automatically.
Policy transactions issuance, renewal, cancellation, endorsement, and audit had to stay consistent and current across multiple administration systems, not just within one.
The business needed real-time updates across systems, so policyholders, agents, and staff always worked from the same, current policy information.
Synchronizing multiple policy admin systems was complex, as each carried its own account validation processes.
Out-of-sync data carried a real cost: reconciliation effort, slower transactions, and operational risk across core policy operations.
The provider needed a foundation that could absorb new admin systems and products without re-engineering each integration from scratch.
Policy transactions issuance, renewal, cancellation, endorsement, and audit stay consistent and current across every connected system.
Reduced sync and processing time improves the speed and dependability of core policy administration system (PAS) operations.
Higher availability of endorsement, issuance, renewal, cancellation, and audit keeps the business able to transact when it needs to.
Less manual reconciliation and lower operational risk, from data that no longer drifts out of sync giving the business a single, 360° view.
Reusable integration assets lower the cost and time of onboarding future systems and products, building lasting business agility.
