exavalu guidewire solution for TDIC
Exavalu Successfully Implements Guidewire Solutions for TDIC as SI Partner

We are proud to announce that we have successfully completed Guidewire Digital platform implementation for our esteemed client, The Dentist Insurance Company (TDIC).  

We paired the implementation process with a complete redesign of TDIC’s website to deliver an integrated digital experience with 24/7 account access to its policyholders. Now the policyholders can perform many actions through their online accounts that fulfill their high-frequency needs, such as-  

  • Pay a bill or set up recurring debits  
  • Submit a claim and keep track of its status  
  • View and download policy documents  
  • Request policy changes or expert consultation  
  • Access exclusive resources to risk management  

Being the Guidewire PartnerConnect Partner, Exavalu was selected by TDIC as the Systems Integrator to implement the Guidewire Digital platform. We utilized an engagement model that enabled us to leverage our long-standing relationship with Hexaware, combining rich insurance knowledge and deep Guidewire expertise to deliver the best value to our clients. As the program leaders, we also provided our technical expertise, advising on the industry best practices for the technical architecture, system adoption & change management. The entire program utilized the highly configurable Guidewire Platform and methodology.   

The implementation was a critical component of a multi-year digital transformation initiative taken up by TDIC in order to enhance the policyholder experience. Our client wanted to utilize the self-service capabilities of the Guidewire platform to improve policyholders’ experience with them, and that’s why they selected Exavalu as the SI partner for the initiative.   

Todd Lewis, VP, Insurance Operations TDIC expressed his satisfaction with our partnership, saying that “Having a strong partner like Exavalu was instrumental to the success of this initiative. The collaboration across the teams was stellar, and we greatly appreciate the knowledge, professionalism, and thought partnership that the entire Exavalu team brought to the table throughout the engagement.”   

Our CEO & Founder, Saurav Basu also explained how enriching this partnership with TDIC has been for Exavalu, saying, “It has been an amazing partnership over the last year as we collaborated closely with TDIC and Guidewire to deliver this critical engagement that will deliver superior policyholder experience for TDIC and set the business up for future growth. Exavalu’s deep expertise in P&C Insurance, the breadth of our Guidewire practice, and experience delivering complex Digital business transformation efforts are reasons behind this success. We greatly value the relationship with TDIC and the opportunity to help them with this strategic implementation.”  

The Exavalu team is proud to be part of this amazing digital transformation journey taken on by TDIC. The experience was full of great collaboration & knowledge sharing, making the partnership incredibly valuable to us. We look forward to more such partnerships in the future that will help us to shape the digital future of the insurance industry.   

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