A leading SaaS company in the wellness industry needed an integrated platform for seamless data synchronization among the four resident systems. They reached out to Exavalu for consultation & implementation services to fast track the entire process.
External System Integration With MuleSoft
The previous NetSuite system utilized by our client did not support a fast information collection process, which resulted in delays in business operation. Therefore, our client wanted to migrate from NetSuite to Salesforce, they also wanted to reduce the infrastructure, maintenance & security costs of having an on-prem billing system with a cloud-based billing system, leading to the implementation of Aria within the integration layer.
Exavalu began the process of implementation by first identifying the core requirements of our client, which were- flawless real-time synchronization between the four resident systems Salesforce, Aria, NetSuite & the Broker & Billing Services Applications, maintain the security over REST & Broker call, and lastly, real-time response with minimal latency & quick failover. Our solutions further included-
Along with a design-first approach, we involved modern design principles (API-led architecture) to create the new Integration layer.
Incorporated REST & Anypoint-MQ Pub-Sub API implementations.
Incorporated API governance for reusable assets & security compliance. Used API handbook for future reference in quick succession.
Enabled bulk data processing with customer segment-wise SLA implementation.
Reduced latency by using Salesforce Composite Connector for efficient transactions, enabling the business to get multiple linked details from Salesforce in a single call.
Automated Mule deployment with Jenkins pipeline.
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